This policy explains how 55Prints handles information when you browse our website, ask for help, upload artwork, request design services, or follow a link to place a printing order. We collect only the information needed to provide the requested service, protect the site, and communicate about your request.
Information we may collect
Information you provide can include your name, email address, phone number, message, order reference, delivery details, and artwork files. Our servers may also record technical details such as IP address, browser type, pages visited, and security events. Payment card details are processed by the payment provider used at checkout and are not stored in ordinary website content files.
How information is used
We use information to answer questions, prepare or review artwork, connect a file with the correct order, provide order support, prevent misuse, maintain site performance, and meet legal or accounting obligations. We do not sell customer contact information. We may use service providers for hosting, email delivery, file storage, analytics, fraud prevention, shipping, and payment processing. Those providers receive only the information needed for their role.
Files, retention, and security
Uploaded artwork may be retained long enough to complete the related request, support a reprint, or satisfy recordkeeping needs. Retention periods vary by file type and service. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure. Do not upload passwords, financial records, health data, or other sensitive material that is not necessary for printing.
Cookies and outside websites
The site may use essential cookies for security and form operation, plus limited analytics that help us understand site use. Product and order links may take you to a related printing storefront or another service provider. The destination site's privacy policy governs information submitted there, so review it before completing a transaction.
Your choices
You may ask what personal information we hold about you, request a correction, or request deletion when retention is not legally or operationally required. You may also unsubscribe from promotional email using the link in the message. To make a privacy request, email contact@55printing.com and include enough detail for us to locate the relevant record. We may need to verify your identity before acting.
Contact
Questions about this policy can be sent through the 55Prints contact page or by email to contact@55printing.com. We may update this policy when our services, providers, or legal obligations change. The current revision date will always appear at the top of this page.