Check order status
Use the order number from your confirmation email to search your order. If prompted, enter the email address used when placing the order.
What the status updates mean
- Order Received: We have your order and are preparing it for production.
- Proof Sent / Proof Approved: A digital proof was sent; production starts after you approve.
- In Production: Your order is being printed and processed.
- Shipped: Carrier has picked up your package; tracking number is provided.
- Delivered: Carrier shows the package as delivered.
If tracking shows "Label Created" but no scans
This indicates a label was created but the carrier has not scanned the package yet. The first scan can take additional time after label creation, especially around weekends, holidays, or a carrier pickup delay.
If you don't see tracking or the order isn't found
- Confirm the order number and email address you entered.
- Check your confirmation email and spam folder for the shipping update.
- If still unresolved, contact support with your order number at tracking@55prints.com or use the Contact page.
Where the tracking search opens
55Prints product links use the related 55printing storefront for live order configuration and checkout. The form above therefore opens the secure 55printing order-status endpoint. Check that the browser address is on www.55printing.com before entering order information. Do not enter a password, payment card number, or security code into an order tracking form.
Production status is different from carrier tracking
An order can be received, awaiting artwork, awaiting proof approval, or in production before a carrier number exists. A delivery estimate can also change if the proof is approved late, the file needs correction, or the selected product has not completed production. Once the carrier has the package, use the carrier's scan history for movement and delivery details.
If the carrier reports delivery but the package is missing
Check the shipping address, household or reception area, nearby entrances, mailroom, and anyone who may have accepted the package. Some carrier scans appear shortly before final placement. If the package remains missing, contact support with the order number and tracking number so the correct carrier investigation can be started. Report visible shipping damage promptly and keep the package and product available for photographs.